Children’s Safety Policy
Approved: April 2025
Next review: In progress (Due April 2026)
Download the full Children’s Safety Policy here. Please check back soon for the current version.
Coffee Machine Safety Policy
Approved: January 2021
Next review: Not scheduled
Download the full Coffee Machine Safety Policy here.
Complaints Policy
Approved: April 2026
Next review: April 2028
Download the full Complaints Policy here. You can find a quick reference guide at cityonahill.co.nz/compaints-policy
If you have a complaint or concern, please use the Complaint Decision Tree to determine the best way to raise it and have it resolved.
Manual Handling Policy
Approved: April 2026
Next review: April 2028
Download the full Manual Handling Policy here.
Privacy Policy
Approved: April 2026
Next review: April 2028
Download the full Privacy Policy here or you can read it at cityonahill.co.nz/privacy
Safe Food Handling Policy
Approved: April 2025
Next review: In progress (Due April 2026)
Download the full Safe Food Handling Policy here. Please check back soon for the updated version.
Security Camera Policy
Approved: August 2024
Next review: August 2026
Download the full Security Camera Policy here.
Vulnerable People’s Safety Policy
Approved: April 2026
Next review: April 2028
Download the full Vulnerable People’s Safety Policy here.
