Children’s Safety Policy

Approved: April 2025
Next review: In progress (Due April 2026)

Download the full Children’s Safety Policy here. Please check back soon for the current version.


Coffee Machine Safety Policy

Approved: January 2021
Next review: Not scheduled

Download the full Coffee Machine Safety Policy here.


Complaints Policy

Approved: April 2026
Next review: April 2028

Download the full Complaints Policy here. You can find a quick reference guide at cityonahill.co.nz/compaints-policy

If you have a complaint or concern, please use the Complaint Decision Tree to determine the best way to raise it and have it resolved.


Manual Handling Policy

Approved: April 2026
Next review: April 2028

Download the full Manual Handling Policy here.


Privacy Policy

Approved: April 2026
Next review: April 2028

Download the full Privacy Policy here or you can read it at cityonahill.co.nz/privacy


Safe Food Handling Policy

Approved: April 2025
Next review: In progress (Due April 2026)

Download the full Safe Food Handling Policy here. Please check back soon for the updated version.


Security Camera Policy

Approved: August 2024
Next review: August 2026

Download the full Security Camera Policy here.


Vulnerable People’s Safety Policy

Approved: April 2026
Next review: April 2028

Download the full Vulnerable People’s Safety Policy here.